Privacy policy

Walkixa values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit or make a purchase from https://www.walkixa.shop/.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name.

  • Billing and shipping address.

  • Email address.

  • Phone number.

  • Payment information necessary to complete your purchase.

  • Order history and purchase details.

  • Device information, browser type, IP address, and website usage data.

  • Information you provide when contacting our customer support.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Communicate with you regarding your orders or inquiries.

  • Improve our website, products, and customer experience.

  • Detect and prevent fraudulent or unauthorized activity.

  • Comply with applicable legal obligations.

  • Send promotional or marketing emails when permitted by applicable law.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and enhance your shopping experience.

Cookies may be used to:

  • Remember your preferences.

  • Keep your shopping cart and checkout functioning properly.

  • Improve website performance.

  • Analyze website traffic.

  • Support marketing and advertising activities.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Analytics and Advertising

We use the following tools to better understand how visitors use our website and to improve our services:

  • Google Analytics to analyze website traffic and visitor behavior.

  • Meta Pixel to measure advertising performance and improve marketing campaigns.

These services may collect information through cookies and similar technologies in accordance with their own privacy practices.

Email Marketing

If you choose to receive promotional communications, we may use your email address to send updates about products, promotions, and other marketing messages.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Transactional emails related to your orders or customer support will still be sent when necessary.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties, including:

  • Payment service providers for secure payment processing.

  • Shipping and delivery partners to fulfill your orders.

  • Website analytics and marketing service providers.

  • Service providers that assist with operating our online store.

  • Government authorities or legal bodies when required by applicable law.

These parties receive only the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we work to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete that information.

Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where permitted by law.

  • Opt out of marketing communications.

To submit a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Walkixa

8925 Avenue D
Brooklyn, NY 11236
United States

Email: support@walkixa.shop

Phone: +1 347-771-8442

Support: 24/7 via email